Shipping policy

General Information

• We work to ship out orders the same business day or the next business day after the order has been placed. 

• Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out. 

• If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.

• If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost.

• We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.

   Domestic Shipping Information

• Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Sunday.​

• Shipping costs are set during checkout.

• We are not responsible for the package once tracking shows that the package has left our warehouse.

• Estimated delivery time is 3-5 business days, unless weather delays exist.  Please contact us if you have any concerns about an express package delivery.